24-Hour Phone Banking

Another great option for remote access to account information is JVB Phone Banking! Available 24/7 from any phone, handy access to your JVB accounts is provided through our automated voice response bank-by-phone service. See our full menu of inquiries and transactions below. Call 717-436-8181 or 888-JVB-BANK (888-582-2265).

IMPORTANT: For access, please request through our Customer Care Center at 1-855-582-5101 or your local JVB branch.

Once activated, please access your account regularly (every 30 days is recommended) to keep your 24-hour Phone Banking record active.

  • Pending Transactions (today’s direct deposits)
  • Current and available account balances
  • Deposits, withdrawals and paid checks
  • Report a lost or stolen debit card
  • Make loan payments
  • Transfer funds between JVB accounts with the same PIN From the main menu: DIAL 1 , then DIAL 5
  • Location of JVB ATM, Community Offices and hours

YOU CAN ACCESS YOUR JVB ACCOUNTS BY PHONE AT: 717-436-8181 or 1-888-582-2265 PRESS 1 FOR ENGLISH OR PRESIONE 2 PARA ESPAƑOL

MENU OPTIONS FOR JVB PHONE 24-HOUR BANKING

MAIN MENU

  • DIAL 1 Account Information
  • DIAL 2 Location of ATMs and Office Hours
  • DIAL 6 Report a Lost or Stolen Debit Card

ACCOUNT INFORMATION

  • DIAL 1 Checking Information
  • DIAL 2 Savings Information
  • DIAL 3 CD Information
  • DIAL 4 Loan Information
  • DIAL 5 Transfer Funds*
  • DIAL 6 Loan Payment
  • DIAL 7 Change your JVB Phone PIN

LOAN PAYMENT

  • DIAL 1 Payment from Checking
  • DIAL 2 Payment from Savings

CD INFORMATION

  • DIAL 5 Repeat Balance Information
  • DIAL 6 More Information

TRANSFER FUNDS*

  • DIAL 1 Savings to Checking
  • DIAL 2 Checking to Savings
  • DIAL 3 Checking to Checking
  • DIAL 4 Savings to Savings

ATM & OFFICE INFORMATION

  • DIAL 1 Search Locations by Zip Code
  • DIAL 2 ATM Locations
  • DIAL 3 Full-Service Locations

CHECKING, SAVINGS and MONEY MARKET ACCOUNTS

  • DIAL * Pending Transactions**
  • DIAL 1 Direct Deposits
  • DIAL 2 Specific Transaction
  • DIAL 3 All Transactions
  • DIAL 5 Repeat balance Information

FROM ANY MENU

  • DIAL 8 Repeat Menu
  • DIAL 2 Previous Menu
  • DIAL 6 Customer Assistance

*Transfers require use of # key after dollars and after cents

**Current Day Direct Deposits