Contact Us


Chat can be accessed from the public website by using the Live Chat button in the upper menu bar.  Chat is also available to online banking users after logging in.  To find Chat after logging in, choose Support located in the upper right menu and then choose Chat with Us. Our Chat hours are 8:00 - 5:00, Monday through Friday, Eastern Time.

Special information about public website chat:  Messaging is available while chat advisors are offline; however, chat on the public website is not a secured method of communication.  Please do not include account information or any other non-public personal identification information when chatting from the public website.  For account-specific questions, please use our secure chat service which is accessible after logging into your online banking account.  Choose Support located in the upper right menu and then choose Chat with Us.  


1-855-582-5101 Monday - Friday from 8:00 – 5:00 daily


Use our easy Email Us form

Request a Call

Use our easy Schedule a Call form.

Business Assistance

Use our Business Contact Request form.

Find a JVB Office

Internet Banking Specialists

717-436-3214 or use the Customer Care Center at 855-582-5101

JVB Debit Card

To report lost or stolen cards during regular business hours, call the Customer Care Center at 855-582-5101 or your nearest branch office.

To report lost or stolen debit cards after regular banking hours call 1-800-500-1044.

Consumer Credit Cards

Online Account Access:

Rewards Points Redemption:

Customer Service: 1.800.821.5184

Business Credit Cards

Customer Service: 1.800.821.5184

Online Account Access:

Report Fraud

If you suspect fraudulent activity on your JVB account, call the Customer Care Center immediately at 855-582-5101 or a JVB community office.

Send Mail:


One South Main Street

Mifflintown PA 17059

Online Services Logins

Personal Banking

My JVB Online Banking Account

Apply for a JVB Credit Card

JVB Credit Card Account Login

E-Statements Direct Portal


Deluxe Checks

My Trust Account

Business Banking

Business Online Banking Login

Remote Deposit Web

E-Statements Direct Portal

Deluxe Checks

Jet Pay Gateway

Find Us on Social Media

Become a Fan of JVB

Follow us on LinkedIn