Customer Care Center

image of smiling woman on phone

Toll Free:  1-855-582-5101

The Customer Care Center is the heart of JVB's customer care and support team.  They are ready to assist you with your banking questions and concerns.  They will find the answers you need, connect you with the bank resources to help you, or work with you to resolve any account questions you may have.  Don't hesitate to Call or Chat or use our Secure Messaging Service (coming in July 2020!) located within online banking under the "Additional Services" tab.  Chat is available now on our public website in the very top gray menu bard and is also available within online banking when you click on Support from the very top menu bar.  Our Customer Care Support Staff is here to help!

 

Hours:

 

 

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

8 - 7
8 - 7
8 - 7
8 - 7
8 - 7
Closed
Closed